Shipping and Delivery Policy
At ZAMUNI, we strive to provide a smooth and timely delivery experience for all our customers. This Shipping & Delivery Policy outlines how we handle shipping, delivery times, and other related matters.
Shipping Locations
We offer global shipping, ensuring our products are accessible to customers around the world. Regardless of your location, we are committed to providing efficient and reliable delivery services to meet your needs.
Shipping charges
We provide complimentary worldwide shipping on all orders, ensuring that our products reach you, regardless of your location, at no additional cost.
Order Processing Time
All orders are processed and dispatched within 10-14 business days from the time of order confirmation. Please note that we do not ship on weekends or public holidays. In some cases, customized or personalized orders may take additional time for processing, which will be communicated to you at the time of purchase.
Estimated Delivery Time
Once your order has been processed and shipped, the estimated delivery times are as follows:Â International Shipping: 10-14 business days, depending on the destination country. Please note that delivery times are approximate and may be affected by factors beyond our control, such as weather conditions, customs delays, or courier service disruptions.Â
Tracking Your Order
After your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your shipment. You can use this information to monitor your package’s progress until it reaches your doorstep.
Customs, Duties, and Taxes (For International Orders)
For international shipments, the recipient is not responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the total amount at checkout and will vary depending on the country’s regulations. ZAMUNI is not responsible for delays caused by customs or the processing of international shipments. We recommend that you contact your local customs office for more information on potential fees and regulations.Â
Failed Delivery Attempts
If a delivery attempt is made but the package cannot be delivered (due to incorrect address, absence, or other reasons), our shipping carrier will usually make multiple delivery attempts. If delivery continues to fail, the package may be returned to us. In such cases, additional shipping charges may apply to resend the package.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our customer service team at info@zamuni.com or call +91-9167715699. We will assist you in tracking the package or arranging for a replacement if necessary.
We are committed to making sure that your shopping experience with ZAMUNI is pleasant, and we will do our best to address any concerns regarding the shipping and delivery of your order.